Our guarantees to you
When becoming a client of Ascendis you will get:-
1. Partner/Director Led Service – Total Partner/Director involvement to increase your personal and corporate rewards.
2. Your own dedicated Client Manager – for day to day contact. Have access to the rest of the team at all times also!
3. A Complete Resource – Not just accounts, auditing, taxation & investment advice but a complete business resource for you and your company.
4. Unlimited Phone Support – You can call as much as you need without charge. It can be about anything – tax, business ideas or just someone to use as a sounding board. If you need help and we can provide it there and then on the phone, it’s free.
5. Free Initial Tax Review – To identify all the tax planning opportunities you are not presently taking advantage of. This covers business structure, tax on trading profits, profit extraction, VAT , employee tax & NI savings, Capital Gains and Inheritance Tax.
6. Work On Time – Accounts are guaranteed for completion within agreed timescales, phone calls and e-mails are usually returned within 24 hours.
7. Fixed Fees – Quoted in advance of the work and related to the value of work to be completed so that you know where you stand, hence you won’t receive any additional unexpected bills. That is unless you prefer to be charged on an alternative basis.
8. Price Match Policy – We offer a fee reduction or price match policy to prospective clients. We believe we can do this whilst also offering many essential services at no extra cost.
9. Advanced Tax Planning Advice – If relevant we will discuss various advanced forms of tax planning that we have access to through our sister business Ascendis Tax & Wealth LLP. Many of these are available through top 10 firms at a much higher cost.
10. Tax and Business Tips – Information relevant to business owners delivered to you by E-mail through our regular E-Tips.
11. Client Equality – All clients are treated equally irrespective of size or client fee. No client is more important than any other. All are entitled to outstanding service.
12. A Free Annual Financial Health-Check – Claim your health-check whenever you want to review your wealth position, strategy for improvement and wealth protection.